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Gofer- User App
Dive Into the Comprehensive Features of Our User App
Ride request based on Gender
Users can choose drivers based on gender preferences, offering a personalized and secure ride experience. This feature enhances user comfort, particularly for female or solo travelers, and supports inclusivity by respecting the rider's personal choices for a safer environment.
Ride a Taxi with Handicap Accessibility
Gofer includes a “Handicap Accessibility” option that users can select while booking. It identifies and matches them with vehicles equipped for mobility support, such as wheelchair ramps and extra space. Only compatible drivers receive the request, ensuring suitable service for users with specific accessibility needs.
Ride request based on Child Seat Availability
Parents can request rides with child seats to ensure safety and comfort for young passengers. This feature complies with child safety regulations and offers peace of mind, enabling families to travel confidently with appropriate seating for toddlers and infants.
Estimated Fare Calculation
Before confirming a ride, users receive an upfront estimated fare based on distance, traffic, and vehicle type. This promotes cost transparency and allows riders to make informed decisions, helping them avoid unexpected charges and plan their travel budget effectively.
Estimated Time Calculation
Once users enter their pickup and drop-off locations, the app employs GPS and real-time data such as route, traffic conditions, and distance to calculate the estimated time of arrival (ETA).
Detailed Fare Breakdown
Users can view a detailed fare breakdown with base fare, distance, time charges, and other additional fees. This transparent fare structure is displayed during booking and included in the final invoice after the trip is completed.
Secure OTP to Start the Trip
Users receive a unique One-Time Password (OTP) after booking a ride. This OTP must be shared with the driver at pickup to start the trip. Gofer verifies the code to ensure correct driver-passenger matching, preventing unauthorized rides and enhancing trip security.
SOS Contact
Users can access the SOS button during an active trip to alert emergency contacts or local authorities. When pressed, the app sends real-time location details and trip information to predefined emergency numbers, ensuring quick response and immediate assistance.
Live Tracking of Driver/Service Provider
Users can track the real-time location of the assigned driver or service provider through the app. Once the booking is confirmed, a live map displays the driver's movement, ETA, and route updates. This establishes visibility and better coordination throughout the trip or service delivery.
Rate & Review the Jobs
Users can rate and review their completed rides or service jobs directly within the app. After the trip ends, a feedback screen appears, allowing users to give a star rating and write a review based on their experience. It helps maintain service quality and accountability across the platform.
Tip to Driver
Users can add a tip by entering an amount for the driver or service provider after the trip is completed. This feature recognizes quality service and encourages providers to maintain high standards in future engagements.
Payment Methods - Credit Card (Stripe), PayPal & Cash
Users can choose their preferred payment method during checkout, including cash, credit/debit cards through Stripe, and PayPal. All transactions are securely processed, giving users flexible and convenient options to complete payments for their rides or services within the app.
Schedule a Ride for Later
Users can schedule a ride in advance by selecting the desired date, time, and pickup location. The Gofer app stores the booking details and automatically assigns a driver closer to the scheduled time. This ensures timely pickups without the need for last-minute ride requests.
Rent A Taxi With A Chauffeur
Users have the option to rent a taxi with a professional chauffeur for hourly or full-day service. They can choose the vehicle type, set the rental duration, and schedule the pickup time through the app, ensuring a smooth and comfortable travel experience.
Multiple Stopover Points in Taxi Booking / Multiple Destinations
Users have the option to add multiple stopover points during a single taxi booking. While scheduling the ride, they can enter additional destinations in the desired order. The app plans the route accordingly, allowing smooth travel across multiple locations in one continuous trip.
Shop/Stop/Eat while Riding
Users can schedule stops for shopping and dining during an ongoing ride, allowing them to pause at selected locations without ending the trip. This feature enables continuous travel with planned stopovers, making the journey more convenient, flexible, and suited to personal plans.
Change destination anytime
Users have the flexibility to add or modify destinations at any time during the ride. The Gofer app updates the route and fare in real time, ensuring a seamless and uninterrupted travel engagement that adapts to changing plans or last-minute decisions.
Taxi Pool
Users can select the “Taxi Pool” option to share a ride with other passengers traveling in the same direction. The app matches users heading in a similar direction and assigns a shared vehicle, helping reduce fare costs while maintaining comfort and efficiency during the ride.
Multilingual
Users can choose their preferred language in the app settings. Once selected, all menus, messages, and notifications will appear in that language. This ensures a smooth and personalized experience, allowing users to navigate and use the app with ease and clarity.
RTL for Specific Languages
Users who select right-to-left (RTL) languages like Arabic or Hebrew will see the app interface automatically adjust to support RTL layout. This includes proper text alignment, menu positioning, and navigation flow, ensuring a natural and user-friendly experience.
Completed Orders/Jobs
Users can view the history of completed rides or service jobs with full details, including pickup and drop-off locations, fare breakdown, driver or provider information, and submitted feedback. This section helps users keep track of their past bookings in an organized and accessible manner.
Wallet System
Users can access an in-app wallet to store and manage their rides. They can add money using various payment methods, view transaction history, and use wallet balance for quick, cashless payments during checkout, guaranteeing a smooth and efficient payment experience.
Invite Friends & Referral Code
Users can invite friends by sharing a unique referral code from the app. When the referred person signs up and completes their first booking, the user receives rewards or discounts. The referral system promotes the app and expands its user base organically.
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Gofer – Driver App
A Complete Driver App to Streamline Rides in a Smarter Way
Wake & Accept the Ride Request on Lock Screen
Drivers can receive ride request alerts directly on their lock screen and accept them without unlocking the device. This quick-access feature ensures faster response times, reduces missed bookings, and helps drivers stay efficient and increase earnings with minimal effort.
Waiting Charges
If a rider delays beyond the free waiting period, the app automatically adds waiting charges to the fare. These charges are calculated based on the extra waiting time and are reflected in the total trip summary to certify accurate billing for both users and drivers.
Navigate using Google / Waze Map
Drivers can choose between Google Maps and Waze for navigation directly within the app. Once a ride is accepted, the selected map provides real-time directions, traffic updates, and route suggestions, ensuring accurate and efficient travel from pickup to drop-off locations.
Cover additional expenses of the Trip
Drivers can add extra charges to cover additional trip-related expenses such as tolls, parking fees, or special requests. These charges are entered through the app, reviewed by the user, and included in the final fare.
Detailed Driver Weekly & Daily Earnings Report
Drivers can access detailed reports of their daily and weekly earnings. These reports include trip counts, total earnings, tips, and other applicable charges. The breakdown helps drivers monitor performance, manage finances, and track income trends over specific periods.
Heat Map to View the Area of High Demand
The Gofer app allows drivers to identify high-demand areas through a real-time heat map easily. By navigating to these zones, drivers can increase their chances of receiving more ride requests, leading to higher earnings and more efficient service throughout their shift.
Easy Signup with Just a Contact Number
Drivers can sign up easily using only their contact number, making the onboarding process quick and straightforward. They can activate their profiles quickly and begin accepting ride requests immediately, ensuring a smooth and seamless entry into the app.
Manage Vehicles
Drivers can add, edit, or update vehicle details directly through the app. This includes information such as vehicle type, model, registration number, and documents. Keeping vehicle data accurate ensures a smooth ride assignment, proper fare calculation, and compliance with platform policies and local regulations.
Pay Owe Amount to Admin Through Online (Credit Card (Stripe), PayPal)
Drivers can easily pay their owed amount to the admin using secure online methods like credit card (via Stripe) or PayPal. This feature streamlines the settlement process, ensures timely payments, and helps maintain smooth account management within the app.
PayPal and Stripe Payout Methods
Drivers can securely receive their earnings through multiple payout options, including PayPal, Stripe, and direct bank transfers. These reliable methods ensure fast and hassle-free access to funds, offering flexibility and convenience in managing their income on the platform.
Invite Friends & Referral Code
Drivers can invite friends to join the app by sharing their unique referral code. When a referred friend signs up and completes their first trip, the driver earns a reward. This feature supports community growth while offering drivers an opportunity to earn extra income
Multilingual
Drivers can choose their preferred language in the app settings, allowing the interface, notifications, and instructions to appear in that language. This feature ensures a more accessible, user-friendly experience for drivers from various linguistic backgrounds, enhancing overall usability.
RTL for Specific Languages
The app provides Right-to-Left (RTL) language support for drivers who prefer specific languages. When selected, the interface, navigation, and text layout automatically adjust to RTL format. This improves natural experience and usability.
Ride Cancellation Feature & Cancellation Fee
Drivers have the option to cancel a ride under valid circumstances directly through the app. If a user cancels a ride after a certain period or without a valid reason, a cancellation fee may be applied, ensuring fairness and compensation for drivers’ time and effort.
Airport Rides / Surcharge
Drivers can handle airport pickups and drop-offs through the app with ease. An additional surcharge is automatically applied to airport trips, offering fair compensation for the added service and ensuring a seamless experience for both drivers and riders.
Rate Job
Users can rate completed rides or jobs through a built-in feedback system. After each trip, they are prompted to give a rating and comments based on their driving experience. This helps maintain service quality and improves the overall performance of the platform.
Quickly Accept and Manage Ride Requests with Our Uber Clone App
Gofer – Admin App
An All-in-One Admin Dashboard Features for Efficient Ride Management
Manage Sub-Admin users and their permissions
Admins can add and manage sub-admin accounts by assigning customized roles and permissions. This feature ensures secure, organized access control, allowing each sub-admin to handle only designated sections of the app.
Heat Map View
The admin can access a real-time heat map that highlights high-demand zones across different locations. This helps in monitoring ride request trends, deploying drivers efficiently, and making data-driven decisions to improve service availability.
View, Edit & Ban Registered Drivers, Add Drivers
Admins can add drivers and manage driver profiles with full control by viewing details, editing information, and banning inactive or non-compliant drivers directly from the dashboard. This maintains quality, compliance, and efficient driver operations at all times.
Manual Booking of Taxi Services
Admins can manually book taxi rides on behalf of users through the dashboard. This feature is useful for handling customer service requests, offline bookings, or assisting users who are unable to access the app.
Manage Geofence Location
Admins can manage geofence locations by setting specific operational zones on the map. This helps control where services are available, improve location-based accuracy, and enforce rules or pricing within designated boundaries.
View/Manage Fare, Surcharge & Commission
Admins can view and modify fare structures, apply surcharges for specific conditions (like peak hours or airport rides), and set platform commissions. This flexible control ensures accurate pricing, fair driver payouts, and optimized revenue management tailored to different zones and service types.
Configure Multiple Stopover Settings & Fare
Admins can enable and manage settings for multiple stopovers in a single trip. They can define the number of allowed stops, set additional charges per stop, and adjust fare calculations accordingly, ensuring transparent pricing and a smooth experience for both users and drivers.
Configure Peak & Night Surge Fare Settings
Admins can configure surge fare settings for peak hours and night-time rides by defining specific time slots and rates. This enables automatic fare adjustments during high-demand periods, helping to manage rider demand efficiently and optimize pricing strategies.
Configure Waiting & Cancellation Charges
Admins can set automatic waiting and cancellation fees for both users and drivers. This feature helps manage delays, last-minute cancellations, and fair compensation. It enhances platform efficiency and provides a more reliable and balanced ride experience.
Efficient Admin Control Panel to Oversee All Ride Activities
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