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Gofer User Application
Discover the Full Suite of Features in the Gofer User App
Home Page
The user app’s home page displays a map along with a popup for selecting pick-up and drop-off locations. Below the popup, there is a "Go" button and an option to "add stops." Once users finalize their locations, they can proceed to the next step. If they wish to include additional stops, they can include the location in it. The three dots above lead to the next stage of the process.
Setup Location
It enables users to define their pickup and drop-off points easily. Users can manually enter addresses or select locations on a map, or else they can use the saved locations like work/home, and others. This feature helps streamline the booking process, allowing users to confirm their travel details quickly and ensuring that drivers arrive at the correct locations.
Select Vehicle Type
This user option to choose the type of vehicle for their ride based on their needs and preferences. Options may include cars, SUVs, mini, and sedans, depending on availability. Users can consider factors such as passenger capacity, comfort, and budget when making their selection. This feature ensures that users can tailor their ride experience to fit their specific requirements.
Ride Request
Once the request is submitted, the Uber clone app searches for available drivers nearby, providing users with real-time updates on the driver’s arrival time and status. This feature streamlines the booking process, ensuring a quick and efficient way for users to secure transportation.
Hassle-Free Way for Users to Schedule Taxi Rides Through Your Platform
Trip Requesting
The Trip requesting feature displays a loading image as it connects users to a nearby cab. After users book a vehicle and select their payment option, they are directed to the trip request panel, where the platform takes time to locate a driver close to them.
Surge Pricing Page
This page informs users about increased fares during periods of high demand. When users request a ride in a busy area or during peak times, this screen displays the surge multiplier and the estimated fare based on current demand. Users can choose to proceed with the ride at the adjusted fare or wait for a less busy time. This feature ensures transparency regarding pricing changes.
Payment Options
This feature in the user app allows users to select from various methods for completing their transactions. Users can choose traditional options like cash, credit and debit cards, as well as using their wallets. This flexibility ensures that users can select the most convenient and secure payment method for their needs.
Enroute Option
The Enroute option in the user's app provides real-time updates when the driver is on the way to pick them up. Users can view the driver's current location, estimated time of arrival, and any relevant updates during the journey. This feature enhances the communication between the user and the driver.
Hassle-Free Way for Users to Schedule Taxi Rides Through Your Platform
Ride Sharing
It allows users to request a shared ride with others travelling in the same direction. By entering their pickup and drop-off locations, users can see available ride-sharing options, which can help reduce costs and promote eco-friendly travel. This feature not only makes rides more affordable but also enhances the social aspect of commuting by connecting users with fellow passengers.
Job Cancellation Request
This allows users to cancel a booked ride before the driver arrives. Users can easily access this option from their trip details screen. When a cancellation is made, the app may prompt users to provide a reason for the cancellation and inform them about any applicable cancellation fees. This cancellation made by users can be charged in the cases of exceeding the fixed time limit of the app.
Cancellation Fee
If the ride request is canceled within a specified time of booking, users can view the cancellation fee which is collected from their account. The notification about the cancellation fee before cancellation ensures a fair and transparent trip experience for the users.
Past and Upcoming Jobs
The past and upcoming Jobs feature in the user app enables service providers to view all their scheduled tasks. It includes essential details such as job status, pickup and drop-off locations, and any special instructions from users, ensuring providers have all the information they need at a glance.
Hassle-Free Way for Users to Schedule Taxi Rides Through Your Platform
Rating and review
This feature in the user app allows users to assess their ride experience by providing a star rating and leaving comments about the driver and service quality. After completing a trip, users can rate their experience and share their thoughts, helping to maintain high service standards.
Gofer Driver Application
Navigate the Essential Features of the Gofer-Driver App
Driver Registration
With this feature, drivers need to provide essential information such as their name, contact details, vehicle information, and any required documentation (like a driver’s license and insurance). This feature ensures that drivers are properly registered and verified, enabling them to access the app's services.
Option To Accept
When a rider submits a request, a detailed notification instantly appears on the driver’s screen. This includes essential information such as the passenger’s pickup location, estimated fare, trip distance, and the type of ride. Drivers can then accept or decline the request within a short time frame.
Heatmap
The Heatmap feature in the driver’s app visually represents areas with high demand for rides. By using colour-coded overlays, drivers can easily identify hotspots where they are more likely to receive requests. This feature helps drivers optimize their routes, increase their efficiency, and maximize their earnings by positioning themselves in areas with greater demand.
Enroute Option
This feature indicates that the driver is on their way to the pickup location after accepting a job. It notifies the user that the driver is en route, providing real-time tracking of the driver's location. This feature ensures clear communication between the driver and the user, offering transparency and helping both parties stay informed throughout the trip.
Enhance Provider Engagement for Efficient Bookings with Gofer.
Ridesharing Option
This option allows multiple users to share a single ride, which can help reduce costs and increase efficiency. Users can request a ride that matches others travelling in the same direction, making it a more economical and eco-friendly option. This feature enables drivers to maximize their earnings by picking up several passengers along the route.
Fare Breakdown
This option provides a detailed summary of how the total fare for a trip is calculated. It includes components such as the base fare, distance charges, service fee, collectible cash, and provider earnings. This feature helps drivers understand their earnings for each trip and ensures transparency for users.
Additional fees
This feature enables drivers to manually add additional charges if they need to cover toll fees or other unexpected expenses during a trip. These could include the fees that are not included in the initial fare. This feature ensures drivers can accurately account for any extra request provided, ensuring fair compensation while keeping the fare transparent for both drivers and riders.
Completed Jobs
This completed jobs feature provides a detailed list of all the jobs or trips the driver has completed. This section includes important information such as trip duration, fare details, pickup and drop-off locations, and user ratings. It allows drivers to track their work history, review earnings, and view their performance over time.
Enhance Provider Engagement for Efficient Bookings with Gofer.
Total Earnings
This feature in the driver’s app gives drivers a clear overview of their cumulative earnings over a specific period, such as daily, weekly, or monthly. This feature helps drivers track their financial progress, view their income, and set earning goals.
Rate Your Job
This feature allows drivers to provide feedback on their completed trips. After finishing a job, drivers can rate their experience on a scale from 1 to 5 and leave comments about the user or any challenges faced during the trip. This feature helps improve service quality by enabling drivers to share their insights and experiences.
Gofer Company Application
Discover the Comprehensive Features of the Company Application
Manage Provider
The company can easily add providers to their panel by filling out the necessary details and the license document in the manage provider feature. This simplifies the providers' work and helps expand the company's workforce. It's a crucial feature for keeping the platform efficient and ensuring that only qualified providers join the company.
Heatmap
The heat map allows the Company owner to identify areas with high demand, enabling them to boost productivity in the zones with greater demand. The company can manage the heatmap by defining a specific time frame to view the demand range for that location during that period. This insight allows the company to optimize operations and improve performance at specified locations
Manage Request
The manage job request feature provides company owners with a complete interface to oversee all the booking requests within the platform. It includes the user's name, request date, and other important details. By viewing the payment status and rider’s details, the admin can be updated with all the requests held in the app.
Manage Jobs Detail
This feature allows company owners to track the job requests in the platform, including user/provider names, pickup and drop-off locations, and vehicle type, etc. Along with this, the company can see the canceled jobs in the platform, it gives all the job request details and the cancellation reasons.
Drive Higher Sales for Companies Seamlessly With Your Platform.
Manual Booking
The company can manually book services for users who reach them via calls and offline, providing their pickup and drop-off locations. They can also use an ‘auto-assign provider’ option for automatic provider matching or book drivers directly.
Trip Details
The trip details page provides admins with in-depth information on each trip conducted through the platform. It includes a full breakdown of trip specifics such as the trip ID, user and provider names, admin revenue, and the current status of the trip.
Manage Owe Amount
The company can use the "Manage Owe Amount" feature to view the provider owed amount details. It displays information such as provider ID, first name, job IDs, total amount, and the remaining owed amount to be paid for the company. With this option, the admin can easily overview the owed amount that the company receive conveniently.
Manage Providers Payouts
With this feature, the company distributes the provider’s fare. Companies can use managed Providers payout to send fares to the appropriate providers daily or weekly by checking their names and the amounts due. The panel shows a list of providers on the screen and indicates their payout status.
Rating
This feature enables the company to access reviews and ratings ranging from 1 to 5, submitted by both users and providers. In the ratings section, the company can see the provider's name, user's name, vehicle name, along with the ratings and comments provided by users and providers.
Drive Higher Sales for Companies Seamlessly With Your Platform.
Gofer Admin Panel
Navigate Through the Key Features of Gofer’s Admin Application
Manage Driver
The Manage Providers feature enables you to view a comprehensive list of existing providers and add new ones to the platform. Admin can access detailed information for each provider, including their name, email, mobile number, managed vehicle, and status. Also, admins can add new providers by furnishing the required information, such as name, license, and account number.
Manage Company
This feature makes it easy for admins to onboard companies and view the list of existing companies with details. providers, email, and status. They can quickly enter and verify important details like business information and legal documents. After a company is added, the admin can earn commissions from bookings made through that company’s panel.
Manage Request
The admin can monitor the user requests on the platform. This is easily handled through the Manage Requests option, which offers detailed information about each request, including the user's name, request date, status, amount, payment method, and payment status.
Manual Booking
Admin can manually book services for customers who contact them through calls or in person. They can provide details such as the pick-up and drop-off locations and use the auto-assign driver option to find nearby drivers. Alternatively, they can book a ride by specifying the driver's name directly.
Minimize Traditional Tasks, Supercharge Your Operations!!
Geo-Fencing
Geo-fencing helps keep your service focused on a specific area. With this feature, drivers can only operate within the zone set by the admin. if they stray outside, the platform will prompt them to return. By concentrating on a particular area, you can enhance the efficiency of your taxi services.
Heat Map
The heat map allows the admin to identify areas with high demand, enabling them to boost productivity in the zones with greater demand. The admin can manage the heatmap by defining a specific time frame to view the demand range for that location during that period. This insight allows the admin to optimize operations and improve performance at specified locations.
Manage Vehicle Type
The admin can add and manage vehicles on the platform. This feature allows you to view and manage the vehicle's name, documents, and status, along with its model and type. You can manage the name, model, and vehicle type in the Manage Vehicle section, enabling you to add new vehicles and update existing ones without interrupting the details of the vehicle.
Manage Fare
The admin can manage fare settings through the ‘Manage Fare’ feature, setting the fare based on location, vehicle type, base fare, minimum fare, per minute and kilometer charges, peak and night fares, and commission updates. They can also enable the multi-stop feature and set fees for additional stops.
Minimize Traditional Tasks, Supercharge Your Operations!!
Manage Jobs Details
Admin can view details of jobs occurring in the platform, it shows details like provider names, user names, admin earnings, job pickup/drop location, etc. This helps the admin track the platform’s manage cancellations, and ensure overall performance and quality. Along with this, admins can see the canceled jobs in the platform, it gives all the job request details and the cancellation reasons.
Manage Company Payouts
Admin can payout to the company easily through this option. To manage payouts, the admin can review the company name and payout amount, then use the Make Payout option to transfer the amount. This process allows you to track the payout pending days weekly and daily, maintain accurate records, and efficiently manage your business.
Manage Owe Amount
The admin can view the remaining balances owed by drivers or companies. In the "Manage Owe Amount" section, they can see all the essential details, including the provider ID, first name, job IDs, total amount owed, amount paid, and the remaining balance. This makes it easy for the admin to keep track of the platform’s financial records.
Manage Driver Payouts
With this feature, admins can effortlessly oversee the payouts for service providers. It provides clear data on each provider's payout details on the platform, including their ID/name, and payout amount. By viewing this information efficiently, admins can quickly complete the payouts to the concerned providers using the “Make Payout” option.
Minimize Traditional Tasks, Supercharge Your Operations!!
Manage Ratings
The Manage Rating section allows the admin to view the comments made by providers and users on the platform. Admins can view the job date, provider's name, user's name, vehicle name, company name, and ratings/comments from users and providers.
GoferDelivery User Application
Streamline Delivery Booking With GoferDelivery’s User App Features
Home Page
The home page shows all the feature promotions, types of vehicles, notifications, and user-specific recommendations. Designed for easy navigation, this page provides a seamless user experience, offering quick access to everything the user needs in one convenient location.
Signup
This feature allows users to log in using either their mobile number or email address. If users select mobile login, they will receive a verification code to confirm their identity. Alternatively, users can go through the registration process, where they need to provide all necessary details to create their account on the platform. This ensures a secure and seamless login experience.
Registration
To register, users need to provide basic personal information such as their name, contact details, referral code, and any other required information. This process sets up the user with access to the platform’s features and services, enabling them to start using the app and enjoy a personalized experience.
New Bookings
This feature allows users to quickly create and manage new delivery requests. By selecting this option, users can enter key details such as pickup and drop-off locations, delivery preferences, and any special instructions. The app will navigate to the fare breakdown page, where the users have the option to continue with delivery now or delivery late.
Launch your own branded User App today to meet the big demand for quick deliveries.
Select Vehicles
Select vehicle option allows users to choose the type of vehicle for their delivery based on the size, weight, and urgency of the parcel. Options may include bikes, cars, vans, or trucks, depending on the delivery requirements. This feature ensures that users can select the most appropriate vehicle for their needs, offering flexibility, and cost efficiency.
Location Fetching
With this location fetching users can easily fetch their required location like current location, Work or home location, or setting location on the map. This will equip users to choose the location efficiently.
Provider Request
Once users enter their delivery details, such as pickup and drop-off locations, the app automatically navigates to the payment page and the request to nearby providers. The providers can then accept or decline the job. This feature ensures that the delivery request is efficiently matched with the closest and most suitable provider.
Parcel Delivery Details
The delivery details option allows users to provide and review essential information about their delivery. This includes details like the recipient's name, mobile number, parcel type, delivery location, and any special handling instructions.
Launch your own branded User App today to meet the big demand for quick deliveries.
Covid Safety Feature
COVID Safety feature provides important health and safety guidelines related to COVID-19. It includes updates on safety protocols, such as contactless delivery options, sanitation practices, and mask-wearing requirements for delivery partners and users. Users can access information on how to safely interact with delivery personnel.
Payment Page
This page gives a detailed fare breakdown, providing transparency for users. This feature displays a comprehensive list of charges, including the base fare, time fare, distance fare, and access fees. By reviewing this fare breakdown, users gain a clear understanding of the total amount due before completing the payment.
User Wallet
It provides a secure space where users can store and view their payment details, such as credit/debit cards or digital wallet information. Users can also check their balance, view transaction history, and manage their payment preferences. This feature enhances convenience by centralizing payment management and ensuring a smooth and efficient checkout.
Job Tracking
It helps users to see the status of their ongoing delivery or service request in real time. This feature provides updates on key stages of the job, such as when the provider is en route, at the pickup location, or at the delivery point. It furnishes users to stay informed about their service request, ensuring timely and efficient delivery.
Launch your own branded User App today to meet the big demand for quick deliveries.
Delivery Status
Delivery status allows users to track the real-time progress of their delivery. Through the user app, they can view updates on the current location of their delivery, estimated arrival time, and any relevant milestones, such as when the delivery is en route or has arrived at their location. This feature provides transparency and keeps users informed throughout the delivery process.
Manual Booking
This option lets users request delivery services by calling customer support directly. It's great for those who prefer not to use the automated system or have specific needs. It provides convenience and ensures users can easily schedule deliveries without fully using the app.
Previous Bookings
This enables users to view a complete log of all their past deliveries within the app. It displays key details such as delivery dates, pickup and drop-off locations, and payment summaries. This helps users keep track of their delivery history easily.
Upcoming jobs
Upcoming jobs in the user app allow them to view all their scheduled or upcoming delivery tasks. It provides essential details such as job status, pickup and drop-off locations, scheduled times, and any special instructions from users.
Launch your own branded User App today to meet the big demand for quick deliveries.
Customer Support
This feature typically includes multiple support channels such as live Whatsapp chat, and Skype. Users can report problems, ask questions, or get help with booking, payment, or delivery status. The support option ensures that users have prompt access to help and resolutions, enhancing their overall experience.
Ratings
This feature allows users to provide feedback on their delivery or service experience by rating the provider on a scale from 1 to 5. Users can also leave comments to detail their experience, highlighting any positive aspects or areas for improvement. This feature helps maintain service quality by allowing users to share their opinions.
GoferDelivery User Web App
Simplify User’s Delivery Experience With Our GoferDelivery User Web App
Select Vehicles
The Select Vehicle option on the web allows users to choose the type of vehicle for their delivery based on the size of the parcel. Available options like trucks or mini auto, depending on the delivery needs. This feature ensures users can select the most suitable vehicle for their requirements, offering flexibility and cost efficiency.
Parcel Receiver Details
This feature includes the receiver’s name, contact information, delivery address, and any special instructions for the delivery. By providing and reviewing these details, users ensure that their parcel is delivered accurately and to the correct person. This feature enhances the efficiency and accuracy of the delivery process by centralizing all recipient-related information.
Provider Request
Once users enter their delivery details, including pickup and drop-off locations, the web app automatically sends the request to nearby providers. Providers can then choose to accept or decline the job. This feature ensures that each delivery request is efficiently matched with the closest and most suitable provider for a smooth and timely service.
Payment Page
This page provides a detailed view of all charges associated with a delivery or service request. It displays a comprehensive list of costs, including the base fare, delivery fees, taxes, and the access fee. Users can review each component of the total fare to understand how the final amount was calculated.
Allow your customers to place delivery orders effortlessly from any device at any time.
Real-Time Tracking
Through the web interface, users can view detailed updates on their delivery's location, estimated arrival time, and any progress milestones. This feature provides a live map view showing the current location of the delivery provider and offers transparency.
My Jobs
Users can see a list of current, and completed jobs that includes options like track job, date/time, and job location. This feature provides an organized overview of all service activities, enabling users to track their requests, review past transactions, and manage future bookings efficiently.
User Web Ratings
On the web, this feature allows users to provide feedback on their delivery or service experience by rating the provider on a scale of 1 to 5 stars. Users can also leave comments about their experience. This feedback mechanism helps maintain and improve service quality by giving users a platform to share their opinions.
Allow your customers to place delivery orders effortlessly from any device at any time.
GoferDelivery Delivery Partner Application
Be A Master in Delivery Services With These Innovative Features
Sign Up Option
Delivery partners now easily access the platform with this simple sign-in feature. New delivery partners can quickly register by using their phone number or by filling in essential details. In the registration process, they should submit the required documents to undergo background verification. After getting approval of the documents they get activated with the app.
Registration
This feature allows new delivery partners to create an account on the parcel delivery platform. This process typically involves entering personal information such as name, contact details, locations, and an optional referral code. The registration feature sets up delivery partners to access the platform’s services and functionalities, enabling them to start using the app effectively.
Delivery Request
When a user places a delivery request, it is sent to nearby delivery partners who are in active mode. Delivery partners can either accept or decline the request directly or first view the recipient's details before making a decision. By selecting any of these options, the delivery partner can get to the next process.
Upcoming Job Details
This feature allows delivery partners to view and schedule job statuses quickly. The display of the no.of pending and completed jobs in the delivery partner’s mobile makes them aware of all the information about job details instantly. The history of job details allows the delivery partners to keep track of their delivery history easily.
Build a platform for your delivery partners to help them supply more orders efficiently!
Enroute Option
The enroute feature allows delivery partners to update their status while steering to a customer’s location. It notifies the customer that the provider is on their way, providing real-time updates on their estimated arrival time.
Delivery Partner Fare-Breakdown
The fare breakdown feature gives delivery partners a transparent view of how their earnings are calculated for each job. It displays a detailed summary, including base fare, sub-total, service fee, collectible cash, wallet deductions, and total earnings. This helps providers understand their payments and factors that impact their earnings.
Total Earnings
The earnings feature gives delivery partners a clear and detailed overview of their income from completed jobs on a daily and weekly basis. They can track their total earnings and view breakdowns on each job. This feature helps delivery partners stay informed about their financial performance.
Profile Management
It enables delivery partners to easily update and maintain their details within the app. Delivery partners can edit information such as their contact details, profile photo, address, etc. This helps delivery partners to keep them accurate and up-to-date for better job matching.
Build a platform for your delivery partners to help them supply more orders efficiently!
Select Currency
It allows the delivery partners to choose their preferred currency for receiving payments and viewing earnings within the app. This feature ensures that delivery partners can manage their finances in a currency they are comfortable with. It supports the platform globally by accommodating different currencies.
Select Language
This feature allows delivery partners to choose their preferred language for interacting with the app. It enhances accessibility and user experience by displaying all app content, instructions, and notifications in the selected language. And supports multiple languages to cater to a diverse user base.
Past booking
This feature enables delivery partners to access a detailed log of all completed jobs. Providers can review key information such as job dates, and location. This feature helps providers track their past work, and maintain records for future reference.
Referral Feature
This feature allows delivery partners to refer friends, family, or colleagues to join the platform. When a referral is made, the referrer receives a unique referral code or link that their contacts can use to sign up for the app.
Build a platform for your delivery partners to help them supply more orders efficiently!
Ratings And Reviews
The ratings and review feature allows delivery partners to rate and give feedback on users. Delivery partners can evaluate user behavior and interactions and provide feedback on their experience. This helps maintain a balanced relationship between delivery partners and users.
GoferDelivery Company Application
All-In-One Solution: GoferDelivery’s Company App Features Revealed
Delivery Partner Onboarding
GoferDelivery simplifies the process for companies to add new delivery partners onto the platform. Company owners can easily input delivery partner details, such as contact information, addresses, licenses, and other personal data for background verification. This ensures that only qualified delivery partners are onboarded through proper background checks.
Manage Job Requests
The manage job request feature provides company owners with a comprehensive interface to oversee all the booking requests within the platform. In this dashboard, company owners can view essential details of each request, including the request ID & requester’s name, request time, job status, amount, payment mode, and payment status.
Manage Job Details
On the job details page, the company can view details about individual tasks on the parcel delivery platform. This includes the job ID, delivery partner and user name, earnings, job/pickup & drop location, job date, vehicle name, and job status. Additionally, a specialized dashboard displays canceled jobs, providing information such as user service requests, delivery partner names, and cancellation reasons. By tracking this data, the company can identify common causes for cancellations on the platform.
Heatmap View
The heat map provides the Company with a visual representation of data, highlighting areas of high demand. By using color gradients, this feature allows the company to easily identify the regions with the highest demand. Additionally, the company can adjust the time duration for updating the heat map to accurately track demand in real-time.
Assist your delivery companies to function seamlessly with the centralized company panel.
Add Payout Method
This feature allows companies to choose their preferred payout methods to receive payments for each service booking. GoferDelivery offers versatile payment gateways such as Paypal, Stripe, and Bank Transfer. Depending on the country where the company is located, GoferDelivery allows company owners to set payout options and currencies.
Manage Delivery Partner Payout
With this option, the company owner can manage the delivery partner's payouts smoothly. This shows clear data about the payout details of each delivery partner in the company panel, including the delivery partner's ID/name, payout amount, and the days of payout pending. By efficiently seeing this, the Company can complete the payout with the “Make Payout” option.
Manage Owe Amount
This displays the owed amount details for the company in the following manner: delivery partner ID, name, the owed amount for the delivery partner, and the remaining owed amount quickly. This display lets the company owners know the status of the owed amount. This feature enables the company owners aware of owed amount details instantly.
Manage Manual Bookings
This feature allows companies to manually add bookings for customers who request services through phone calls or other offline methods. The company can enter customer details, recipient details, parcel and vehicle type, and assign the booking directly to the delivery partners.
Assist your delivery companies to function seamlessly with the centralized company panel.
Manage Rating
In GoferDelivery, company owners can view the user and delivery partner ratings in a single window. This feature allows the company owners to see an overview of each delivery partner’s performance based on user reviews and comments.
GoferDelivery Admin Panel
Discover What Sets GoferDelivery’s Admin App Apart: Key Features of Admin
Manage Delivery Partner Onboarding
This feature allows admins to easily onboard new delivery partners onto the parcel delivery platform. With this, the admin can quickly input delivery partner details, such as contact information, address, licenses, and other personal details to have their background verified. This feature ensures that the right delivery partner is added with proper personal checks. Additionally, with the manage documents feature, admins can check the documents .
Manage Company Onboarding
This feature simplifies the process of onboarding new partner companies to the parcel delivery platform. Admins can quickly input and verify essential company details, such as business information and legal documents. Once a company is added, the admin can earn commissions from bookings made through the company.
Manage Job Requests
The manage job request feature provides administrators with a comprehensive interface to oversee all the booking requests within the platform. In this dashboard, admins can view essential details of each request, including the request ID, request time, job status, amount, payment mode, and payment status.
Manage Job detail
On the job details page, admins can access details about individual tasks on the parcel delivery platform. This includes the job ID, delivery partner name, admin earnings, job/pickup & drop location, job date, vehicle name, company name, and job status. Additionally, a dedicated dashboard displays cancelled jobs, showing details like user service requests, delivery partner/company names, and cancellation reasons. By tracking this data, admins can identify common causes for cancellations on the platform.
Efficiently operate and gain a full view of your business with GoferDelivery’s Admin Dashboard.
Heatmap View
The heat map provides admins with a visual representation of data, highlighting areas of high demand. By using color gradients, this feature allows admins to easily identify the regions with the highest demand. Also, admins can control the time duration. The admin can also adjust the time duration for updating the heat map to accurately track demand in real-time.
Geo-Fencing
Geo-fencing enhances the platform by allowing it to operate in designated areas of choice. Admins can define the zones and manage the service availability in different regions. The services are restricted to these areas; if they stray outside, the platform will prompt them to return. Also, geo-fencing allows admins to customize the price of each service based on the regions.
Manage Fare Setup
Fare setup is a powerful tool for admins to manage pricing on the parcel delivery platform. It allows admins to set base fare and parcel weight, minimum fare, scheduled ride fare, currency types, peak/night time fares, and delivery partner and user commissions. Additionally, it allows for the setting of the delivery partner’s peak time fare. The fare type offers flexible options such as Time and Distance rates, which can be easily customized.
Manage Owe Amount
This feature helps admins keep track of the outstanding payments or balances owed by delivery partners/companies. Through this, you can monitor the owed amounts, ensuring accurate financial records. This makes it easy to monitor the pending payments.
Efficiently operate and gain a full view of your business with GoferDelivery’s Admin Dashboard.
Manage Delivery Partner Payout
With this option, admins can manage the delivery partners' payouts smoothly. This shows clear data about the payout details of each delivery partner in the platform, including the delivery partner's ID/name, payout amount, and the days of payout pending. By efficiently seeing this, admin people can complete the payout with the “Make Payout” option. Also, admins can set the payout pending days in a weekly/daily manner.
Manage Company Payouts
With this option, admins can manage the company payouts smoothly. This shows clear data about the payout details of each company in the platform, including company ID/name, payout amount, and the days of payout pending. By efficiently seeing this, admin people can complete the payout with the “Make Payout” option. Also, admins can set the payout pending days in a weekly/daily manner.
Manual Booking Option
This permits the admin to manually create bookings for customers who request service via phone calls or other offline methods. This feature lets the admin enter customer details, recipient details, parcel type, and vehicle type, and assign the booking directly to the delivery partner. It ensures that all bookings, whether made offline, are accurately recorded and managed within the platform.
Manage Ratings
Admins can view the user and delivery partner ratings in a single window. This feature allows the admin to see an overview of each delivery partner’s performance based on user reviews and comments. In the same way, Admin also views the delivery partner's comments and reviews about the users instantly.
Efficiently operate and gain a full view of your business with GoferDelivery’s Admin Dashboard.
GoferHandy User Application
Innovative User App Features to Streamline Service Booking
Home
The home page is the front page of our GoferHandy app. It displays users' current location and available service categories in that area.
Registration
The User registration feature in the GoferHandy app streamlines the sign-up process, allowing users to create an account quickly. Users can get started on the app by entering their name, email ID, phone number, and referral code if available. Moreover, user can set their password during the registration process.
SOS Features
Users can use this SOS feature to send emergency alerts when needed. Users can add their family or friends as emergency contacts, and in any case of emergency, they can notify them with a single tap. This feature adds an extra layer of security for both users and handymen.
Select Services
This feature allows users to select a specific service within a chosen category. For example, if users choose the classic car wash category, they can select services like engine, internal, or external. The app provides detailed descriptions and upfront pricing for each service, making it simple for users to find the right service.
Delight your customers with a hassle-free way to access handy services at their fingertips
Select Category
Users can easily browse and select from a variety of handyman services. For example, if a user is interested in car wash services, they can choose from options like classic washing, external washing, and coating and protection. The app organizes these categories clearly, helping users quickly find the right service professional for their needs.
Choose Provider
This feature allows users to select their preferred handyman from a list of available providers. Users can search providers by distance and view their profiles and ratings. By clicking the "More Info" button on a provider's profile, users can access additional details. This ensures that users can choose a provider who best fits their needs and preferences.
Add Amount in User Wallet
Our GoferHandy app allows users to easily deposit funds into their wallets. Users can add money using various payment methods. This feature ensures that users have readily available funds for quick and convenient payments for handyman services.
Wallet
The user wallet allows users to store funds within the app for quick and easy payments. It ensures a seamless transaction experience by deducting service charges directly from the wallet. Users can easily add amounts to the wallet. This feature enhances convenience, making every handyman service booking smoother and faster.
Delight your customers with a hassle-free way to access handy services at their fingertips
Referral
The User referral feature in the GoferHandy allows users to invite friends and family to join the app. When referred users sign up and book a service by using their invite code, both the referrer and the new user receive rewards. This feature helps expand the user base while providing benefits for both parties.
Bidding
This feature allows users to place bids for handyman services. After selecting the service, users can request a job or bid an offer. Users can review the service details and submit their offer based on their budget. It helps users find the best value for their service needs.
Questioner Form
The questionnaire form presents tailored questions depending on the services and subcategories, as set by the admin team. Users are required to provide detailed answers regarding manpower, vehicle needs, and the scope of the task. This ensures that handymen are well-informed and fully prepared for the job and helps connect to the right service provider.
Real-Time Tracking
The tracking feature in GoferHandy provides real-time updates on the handyman's location and estimated arrival time. Users can track the handyman's progress directly through the app, ensuring better transparency. This feature helps users stay informed by knowing exactly when the service provider will arrive.
Delight your customers with a hassle-free way to access handy services at their fingertips
Manual Booking Flow
Manual booking in our Gofer Handy app allows users to request handyman services by calling directly to the owner of the app(say, admin). As per the conversation, the admin then enters the service provider details like name, service location, category, etc and schedules the service providers on -time.
Past & Upcoming Bookings
This feature allows users to view a history of their previous and scheduled appointments. Users can easily track completed services and check details of upcoming bookings. Users also have the option to cancel the scheduled bookings if needed. It helps users stay informed about their service history and plan future services with ease.
Payment Page
Users can view their total charges and choose their payment method. Users can choose from a variety of payment methods, such as PayPal, credit/debit card, and Flutterwave payment gateway. Users also have the option to save their card details for quicker future payments. This avoids the need to enter the card numbers and expiration dates each time.
Checkout
The checkout feature is the final step of the booking process. Users can review their service details, apply any promo codes, select locations, and choose their preferred payment method, whether online or cash. Once everything is confirmed, users click the "Book Now" option to finalize the service booking.
Delight your customers with a hassle-free way to access handy services at their fingertips
Ratings & Review
Users can rate and review handyman services after completion. This feature allows users to provide feedback and share their experiences on the handyman service they received. These ratings and reviews help maintain the provider’s service standards and help users choose the best handymen for their service needs.
GoferHandy User Web Application
Enhance Your User’s Service Experience With Our User Web App
Select Category
Users can effortlessly explore and choose from a wide range of handyman services. For instance, when looking for car wash services, they can select options such as classic washing, external washing, or coating and protection. The user web panel organizes these categories, enabling users to quickly find and book the ideal service professional for their specific needs.
Select Service
The select service feature enables users to choose specific services from a list offered on the website. It simplifies the booking process by allowing users to browse various service options, and select the one that best fits their needs. This feature furnishes service descriptions and prices.
Choose Provider
This feature allows users to select professionals from a list of service providers. It gives users the flexibility to browse and compare different providers based on criteria such as pricing, reviews, ratings, availability, and service offerings. Therefore, users can make informed decisions while selecting service providers.
Questioner Form
The questionnaire encourages users to input the details of the service they require. It asks questions regarding manpower requirements, vehicle requirements, and job difficulty, and provides a description box to let them give more details about the task. This questionnaire helps providers to arrange the service accordingly.
Deliver a smooth web experience for your customers to easily book and manage their handyman services.
Job Request
This request feature allows users to submit a formal request for a specific service they need. Once submitted, the request is processed, and users can track the status, receive confirmations, and communicate with the service provider. It streamlines the service booking process, ensuring users' and providers' convenience and clarity.
Bidding
User web bidding allows users to place competitive bids on handyman services through a web platform. It enables users to participate in bidding, and secure services at their needed price. With real-time updates, users receive notifications when they’ve been outbid.
Real-Time Tracking
Users can monitor the status of the ongoing tasks or services requested through the website. It provides real-time updates on various job stages, such as request acceptance, provider’s location, job initiation, and completion. You can even communicate with the service provider if necessary.
Payment
This reliable payment feature allows users to pay the service fee in a hassle-free manner. This feature allows the users to be aware of the service location, details of service, total fare, payment mode, and promo or gift code in a detailed form.
Deliver a smooth web experience for your customers to easily book and manage their handyman services.
Checkout
It simplifies the reservation process by allowing customers to review their selected services, payment methods, and location details, and confirm bookings securely. The web checkout process often includes gift or promotional codes.
My Jobs
This feature allows users to view the history of their jobs in detail. Users can view their list of jobs in the following formats job ID, tracking job, date and time, and the location of job. This one-stop job detail enables the users to view all jobs in one place.
Rating and Review
Users can provide feedback on services by assigning a score and writing detailed reviews. This feature helps potential customers make informed decisions by showcasing real user experiences and highlighting the strengths and weaknesses of the service. It's a crucial tool for enhancing credibility.
GoferHandy Provider Application
Get to Know GoferHandy: Unveiling the Provider Application's Top Features
Registration and Activation
Service providers now easily access the platform with this simple sign-in and registration feature. New providers can quickly register by using their phone number or by filling in essential details. In the registration process, they should submit the requested documents like license, and vehicle documents to undergo background verification. After getting approval of the documents they get activated with the app.
Set Location
Here, providers can choose to provide services in their current location or set any other specific areas they will cover. They can also set their work radius based on their preferences. This feature ensures that providers operate within their desired service zones and makes it easier for users to find local providers more easily.
Set Service and Edit Fare
Service providers can easily update service details and adjust fares to stay competitive. The platform allows them to set and update base fare and maximum quantity for each service category they offer. This feature gives providers the flexibility to manage their services and pricing strategies effectively.
Set Available Time
GoferHandy allows service providers to specify when they are available to offer services. In the “Manage Availability” window, providers can set and update their working hours for each day of the week. This feature helps manage bookings efficiently and ensures the provider’s availability promptly.
Empower service providers to deliver top-notch services with GoferHandy’s intuitive tools.
Heat Map
The heat map provides service providers with a real-time visual representation of high-demand areas on the platform. Using color-coded maps, providers can easily identify regions where service requests are more frequent, letting them capture more jobs.
Select Services
This feature allows service providers to choose the specific services they want to offer on the platform. Providers can select from a range of options, such as babysitting, barber, beauty services, and more, based on their skills and expertise. It helps providers customize their offerings to meet user demands effectively.
Set Job Status
Providers can easily manage and track each task in real-time by updating statuses such as accepting the job request and arriving at the user’s location. When starting a job, providers can click the "Slide to Begin Job" button and, upon completion, update the status to "End Job.". They also have the option to take and upload a picture of the service before starting the task.
Manage Gallery
Using this manage gallery feature service providers can upload, organize, and showcase images of their work. With this, providers can create a portfolio of completed projects, displaying photos that highlight their skills and the quality of their services.
Empower service providers to deliver top-notch services with GoferHandy’s intuitive tools.
Additional Fee
With this additional fee feature, service providers can charge extra fees for additional materials required for a job, providers can easily add the extra charges to the total bill.
Bidding
The bidding feature allows providers to participate in a competitive process for service requests posted by users. Providers can review job details and locations, and then decide whether to accept the requests or not. This bidding system promotes fair competition among providers and ensures balanced pricing. Also, providers cannot exceed a maximum bid limit, which is managed by the admin team.
Earnings
The earnings feature gives service providers a clear and detailed overview of their income from completed jobs. Providers can track their total earnings, and view breakdowns by job. This feature helps providers stay informed about their financial performance.
Fare Breakdown
The fare breakdown feature gives providers a transparent view of how their earnings are calculated for each job. It displays a detailed summary, including the job detail, total earnings, payment type, sub-total fare, service fee, other fees, collectible cash, and owed amount. This helps providers understand their payments and factors that impact their earnings.
Empower service providers to deliver top-notch services with GoferHandy’s intuitive tools.
Pending and Completed Jobs
This feature allows providers to view and schedule job statuses quickly. The display of the no.of pending and completed jobs in the provider mobile makes the provider aware of all the information about job details instantly. The history of job details allows the providers to make the decision quickly.
Ratings & Review
The ratings and review feature allows service providers to rate and give feedback on users. Providers can evaluate user behavior and interactions and provide feedback on their experience. This helps maintain a balanced relationship between providers and users.
GoferHandy Company Application
Seamless Services: A Journey Through GoferHandy Company App Features
Provider Onboard
GoferHandy simplifies the process for companies to add new service providers onto the platform. Company owners can easily input provider details, such as contact information, addresses, licenses, and other personal data for background verification. This ensures that only qualified providers are onboarded through proper background checks.
Heat Map
The heat map provides the Company with a visual representation of data, highlighting areas of high demand. By using color gradients, this feature allows the company to easily identify the regions with the highest demand. Also, Company admins can control the time duration of the heat map for each service dynamically.
Manage Job Request
The manage job request feature provides company owners with a complete interface to oversee all the booking requests within the platform. In this company owners can view essential details of each request, including the request ID, request time, job status, amount, payment mode, and payment status. Also, they can view the user bidding request details (job request, requested date, payment mode, and status) in a single dashboard.
Manual Booking
This feature allows companies to manually add bookings for customers who request services through phone calls or other offline methods. The company can enter customer details, choose the service, and schedule the booking directly to the service providers. This ensures all offline bookings are recorded and managed in the handyman service platform efficiently.
Manage service requests and optimize workflow effortlessly with GoferHandy.
Manage Job Details
On the job details page, the company can view detailed information about individual tasks on the platform. This includes the service ID, requestor's and provider's names, admin earnings, and job status. Additionally, a specialized dashboard displays canceled jobs, providing information such as user service requests, provider names, and cancellation reasons. By analyzing this data, the company can pinpoint common causes of cancellations on the platform.
Manage Owe Amount
This displays the owed amount details for the company in the following manner: Provider ID, name, the owed amount for the provider, and the remaining owed amount quickly. This display lets the company owners know the status of the owe amount. This feature enables the company owners aware of owed amount details instantly.
Provider Payout
With this option, the Company owner can manage the service providers' payouts smoothly. This shows clear data about the payout details of each provider in the company panel, including the service provider's ID/name, payout amount, and payment status.
Payout Preference
This feature allows companies to choose their preferred payout methods to receive payments for each service booking. GoferHandy offers versatile payment gateways such as Paypal, Stripe, and Bank Transfer. Depending on the country where the company is located, GoferHandy allows company owners to set payout options and currencies.
Manage service requests and optimize workflow effortlessly with GoferHandy.
View Ratings
In GoferHandy, company owners can view the user and provider ratings in a single window. This feature allows the company owners to see an overview of each provider’s performance based on user reviews and comments. In the same way, Admin also views the provider comments and reviews about the users instantly.
GoferHandy Admin Panel
Elevate Service Managing Experience With Excellent Admin Panel Features
Provider Onboarding
This feature enables admins to efficiently onboard new service providers to the platform. Admins can quickly input provider details like contact information, address, licenses, and other personal details for background verification, ensuring only qualified providers are added. Additionally, using the manage documents feature, admins can review provider documents and grant approval.
Manage Company Onboarding
This feature simplifies the process of onboarding new partner companies to the platform. Admins can quickly input and verify essential company details, such as business information and legal documents. Once a company is added, the admin can earn commissions from bookings made through the company.
Manage Services
The manage services feature allows admins to handle the range of services offered on the platform. With this functionality, admins can add, update, or remove services, and set subcategories, logos, popularity, and availability. Also, admins have the choice to activate or deactivate the bidding option for each category in the platform.
Heat Map
The heat map provides admins with a visual representation of data, highlighting areas of high demand. By using color gradients, this feature allows admins to easily identify the regions with the highest demand. Also, admins can control the time duration of the heat map for each service dynamically.
Simplify your business operations with GoferHandy's powerful admin panel.
Geo-fencing
Geo-fencing enhances the platform by allowing it to operate in designated areas of choice. Admins can define the zones and manage the service availability in different regions. The services are restricted to these areas; if they stray outside, the platform will prompt them to return. Also, geo-fencing allows admins to customize the price of each service based on the regions.
Fare Setup
Fare setup is a powerful tool for admins to manage pricing for services on the platform. It allows admins to set base fares, fare types, provider and user commissions, and currency types. The fare type offers flexible options such as Hourly, Fixed, and Time & Distance rates, which can be easily customized.
Manage Job Request
The manage job request feature provides administrators with a comprehensive interface to oversee all the booking requests within the platform. In this dashboard, admins can view essential details of each request, including the request ID, request time, job status, amount, payment mode, and payment status. Also, they can view the user bidding request details (job request, requested date, payment mode, and status) in a single dashboard.
Bidding
Bidding management allows admins to efficiently control the entire bidding process on the platform. They can monitor all user-submitted bids and set a 'minimum bidding value' to users that ensures bids don't fall below a certain limit. Additionally, admins have the flexibility to adjust this minimum value/commission charges for each category individually.
Simplify your business operations with GoferHandy's powerful admin panel.
View Ratings
Admins can view the user and provider ratings in a single window. This feature allows the admin to see an overview of each provider’s performance based on user reviews and comments. In the same way, Admin also views the provider comments and reviews about the users instantly.
Manage Manual Booking
This permits the admin to manually create bookings for customers who request services via phone calls or other offline methods. This feature lets admin users enter customer details, select the service, and schedule the booking directly to the service provider. It ensures that all bookings, whether made offline, are accurately recorded and managed within the platform.
Manage Owe Amount
This feature helps admins keep track of the outstanding payments or balances owed by service providers/companies. Through this, you can monitor the owed amounts, ensuring accurate financial records. This makes it easy to monitor the pending payments.
Manage Company Payouts
With this option, admins can manage the company payouts smoothly. This shows clear data about the payout details of each company in the platform, including company ID/name, payout amount, and the days of payout pending. By efficiently seeing this, admin people can complete the payout with the “Make Payout” option. Also, admins can set the payout pending days in a weekly/daily manner.
Simplify your business operations with GoferHandy's powerful admin panel.
Manage Providers Payout
With this option, admins can manage the service providers' payouts smoothly. This shows clear data about the payout details of each provider in the platform, including the service provider's ID/name, payout amount, and the days of payout pending. By efficiently seeing this, admin people can complete the payout with the “Make Payout” option. Also, admins can set the payout pending days in a weekly/daily manner.
GoferDeliveryAll User Application
Harness the Power of User App: Features You Need to Know
Home & Choose Delivery
The home page is the front page of our GoferDeliveryAll app. It displays users' current location and available delivery service categories in that area. Users can easily browse and select the type of delivery service they need. This simplifies the process of finding and choosing delivery services in their area.
Browse Stores
This feature allows users to explore various stores listed on the GoferDeliveryAll app. Users can search stores by distance and ratings. By clicking the store's profile, users can view store details, menus, and estimated preparation time. This makes it easy for users to choose the best store for their needs.
Select Item
This feature allows users to select a specific item within a chosen category. For example, if users choose a food delivery service, they can click on the food delivery category to view a list of available stores. After selecting a store, they can browse and pick the items they are interested in, specify the quantity, view prices, and add any special instructions for the store. Once choose the item, they can click "Add to Basket" to include the items in their order.
Checkout
Checkout allows users to review their order details before finalizing the order. Users can verify the items, delivery location, delivery type, add delivery instructions if needed, choose delivery time, add instructions for the store, review the total payment, and select their payment method. Once everything is confirmed, users can click "Place Order" to finalize the booking.
Provide your customers with a hassle-free delivery experience through GoferDeliveryAll.
Track Order
It helps users to monitor the status of their ongoing delivery service in real-time. It provides an estimated arrival time and updates on key stages of the delivery process, such as when the provider is en route, at the pickup location, or at the delivery point. This feature keeps users informed about their order, ensuring a timely and efficient delivery.
Past Orders
This enables users to view a complete log of all their previous orders within the app. It displays details such as order items, delivery date and time, total payment, payment type, and payment summaries. This helps users keep track of their order history easily.
Upcoming Orders
Upcoming orders in the GoferDeliveryAll app allow users to view all their scheduled or upcoming order deliveries. It provides essential details such as item information, total payment, payment type, and estimated arrival time. Users can also view the payment summaries and have the option to cancel their orders by clicking the “Cancel Order” button.
Ratings
This feature allows users to rate and review stores after delivery completion. Users can give ratings on a scale from 1 to 5 and provide feedback on the item they received. These ratings and reviews help stores to maintain service quality and help users to choose the best store for their needs.
Provide your customers with a hassle-free delivery experience through GoferDeliveryAll.
GoferDeliveryAll User Web Application
Furnish a Hassle-Free Experience To Users With Gofer DeliveryAll User Web App
Browse Stores
Users can easily browse and select from a variety of stores listed on the platform. For example, if a user is interested in food delivery services, they can click on the food delivery option, and the app will display the top categories and nearby stores. Users can either choose one of the top categories to view available stores or directly choose the nearby stores based on their ratings.
Choose Delivery
After logging in to GoferDeliveryAll, the platform shows users their current location and the available delivery services in that area. Users can easily browse and select the type of delivery service they need. This makes it easy for users to find and choose delivery services in their area.
Checkout
This feature allows users to review their order details before finalizing it. Here, users can set the delivery time, choose the delivery type, confirm the delivery location, and add any delivery instructions. They can also choose payment types, apply promo codes if available, and add tips to drivers. Other than this, users can view item details, change item quantities, add instructions for the store, and view total payments. Once everything is confirmed, users can click "Place Order" to finalize the booking.
Past and Upcoming Orders
The “My Orders” feature in GoferDeliveryAll enables users to view a complete log of all their past and upcoming orders. It displays order details such as order ID, delivery date and time, delivery type, total fare, and payment type. This helps users easily keep track of their order history and stay informed about their upcoming orders.
Offer your customers a seamless web experience to track and manage their deliveries easily.
Select Items
This feature allows users to choose a specific item within a selected category. For example, if users opt for food delivery, they can click on the food delivery category to view a list of available stores. After selecting a store, they can browse the menu, pick the items they want, specify the quantity, view prices, and add any special instructions for the store. Once choose the item, users can click "Add" to include the items in their order.
Track Order/h3>
It helps users to track the status of their current order delivery in real-time. It provides an estimated arrival time and updates on key stages of the delivery process, such as when the order is confirmed, prepared, on its way to delivery, and completed. This feature keeps users informed about their order’s progress, ensuring timely and efficient delivery.
Offer your customers a seamless web experience to track and manage their deliveries easily.
GoferDeliveryAll Delivery Partner Application
An Ultimate Delivery Partner Experience: Unveiling GoferDeliveryAll’s App Features
Welcome Page
A welcome page in the GoferDeliveryAll app allows delivery drivers to log in to use the app. New delivery drivers can quickly register using their phone numbers or by filling out essential details. During the registration process, they should submit the required documents for background verification. Once the documents are approved, they are activated and can start using the app.
Register
This feature allows new delivery drivers to create an account on the GoferDeliveryAll platform. During this process, drivers need to enter their details such as name, email, phone number, new password, locations, and an optional referral code. Completing this process grants delivery drivers to access the platform's services and functionalities, enabling them to use the app effectively.
Delivery Request
When a user places a delivery request, it is sent to nearby delivery drivers who are in active mode. Delivery drivers can choose to accept or decline the request directly or review the order details before making a decision. Once they select an option, they proceed to the next step in the process.
Enroute Option
The enroute feature allows delivery partners to update their status while steering to a customer’s location. It notifies the customer that the provider is on their way, providing real-time updates on their estimated arrival time.
Equip drivers with the intuitive tools they need for efficient deliveries.
Completed Jobs
This feature allows delivery drivers to view a list of all deliveries they have successfully finished. The app displays the total number of completed jobs and earnings for each job. This helps drivers keep track of their completed deliveries and earnings efficiently.
Pending Jobs
The pending jobs feature allows delivery drivers to easily view and schedule job statuses. It displays the number of pending and completed jobs, providing delivery drivers with instant access to all job details. This comprehensive job history helps delivery drivers to make quick decisions.
Earnings
The earnings feature in the GoferDeliveryAll app provides delivery drivers with a clear and detailed overview of their income from completed jobs on a daily and weekly basis. They can track their total earnings and view breakdowns on each job. This helps drivers stay informed about their financial performance.
Ratings
The ratings and review feature allows delivery drivers to rate and give feedback on users. Delivery drivers can evaluate user behavior and interactions and provide feedback on their experience. This feedback helps maintain a balanced relationship between delivery drivers and users.
Equip drivers with the intuitive tools they need for efficient deliveries.
GoferDeliveryAll Store Application
Ease The Store Management With Gofer DeliveryAll Store App
Welcome Page
A welcome page in the GoferDeliveryAll app allows stores/restaurants to log in to use the app. New stores/restaurants can quickly register using their phone numbers or by providing essential details. During the registration process, they should submit the required documents for background verification. Once the documents are approved, they will be activated, and can start using the app.
Login
In the GoferDeliveryAll app, stores/restaurants can easily log in by entering their registered phone number and password. If they don’t have an account, they can click to register the app by filling out the necessary details. During registration, they should submit the required documents for background verification. Once the documents are approved, they will be activated and can start using the app.
Search for Driver
Once a store/restaurant prepares an order and decides to assign it to third-party delivery drivers, they can easily locate nearby delivery drivers and send delivery requests based on their availability and proximity to the delivery location. This feature ensures a fast and efficient delivery process by connecting orders to the closest available drivers.
Available drivers list
After the store/restaurant decides to assign an order to their own delivery driver, they can view a list of available drivers and select one to fulfill the order. This enhances flexibility and control over the delivery process.
Simplify order management and boost store efficiency with ease.
Order Request
This feature allows stores/restaurants to view and manage incoming orders in real time. Stores/restaurants have the option to accept or decline new orders. They can also view completed orders for reference and record-keeping. It helps them to stay organized while managing both active and past orders.
Order Details
Order details in the all-in-one delivery app provide a comprehensive view of each order received. Stores can see essential information, such as customer details, items ordered, quantity, and total payment, including tax and access fee. This ensures that all necessary details are accessible for smooth order processing.
Assign Orders to Own Driver
Once a store/restaurant prepares an order for delivery, they have the option to select the delivery driver. Stores/restaurants can use their fleet of drivers or choose third-party drivers assigned by the app admin. By clicking the "Restaurant Driver" option, the store/ restaurant can assign the order to their own drivers. This streamlines the delivery process and ensures efficient order fulfillment.
Delay Order
After accepting the order, this feature allows stores/restaurants to manage and communicate any delays in order fulfillment. If a delay is anticipated, the store/restaurant can easily update the order status and inform the customer about the new estimated delivery time. They also have the option to cancel the order. This helps maintain transparency and customer satisfaction by keeping users informed about any changes.
Simplify order management and boost store efficiency with ease.
Delay Order Details
When the store/restaurant anticipates a delay in preparing the order, they can easily update the order status as “Delay Order”. Here, the store/restaurant can easily place the order in a queue and provide an estimated preparation time. This feature ensures that customers are informed about delays, helping to manage their expectations effectively.
Menu Availability
With this option stores/restaurants can easily create, edit, and delete menu items. They can categorize menu items and manage their availability status. This feature ensures that customers only see items that are available for ordering, reducing frustration and enhancing the overall ordering experience.
Ratings
In GoferDeliveryAll, ratings allow stores/restaurants to view customer feedback on their services. Stores/restaurants can see reviews left by customers for completed orders, providing insights into service quality and areas for improvement.
Simplify order management and boost store efficiency with ease.
GoferDeliveryAll Company Application
Transform Service Offering Experience With Company Panel Features
Registration
This registration feature allows new stores/restaurants to create an account on the all-in-one delivery platform. This process involves entering personal information such as name, location, phone number, email, select services to offer, and new password. Completing this registration allows stores/restaurants to access the platform’s services and functionalities effectively.
Menu Craftor
This feature allows stores/restaurants to create and customize their menus. Stores/restaurants can organize menu items by categories, add, edit, or remove items, and manage their availability. They can also add descriptions for menu items, upload images, set prices, and apply modifiers for each menu item. This feature ensures that menus are always up-to-date and easy for users to browse.
Set Availability
GoferDeliveryAll allows stores/restaurants to specify when they are available to offer services. In the “Manage Availability” window, they can set and update their working hours for each day of the week. This feature helps stores/restaurants manage orders efficiently by ensuring that customers know when services are available.
Delivery Fee Management
In GoferDeliveryAll, stores/restaurants can set their own delivery fees. They have the option to choose between a flat fee or a distance-based fee. If the store/restaurant chooses to flat fee option, they can set a fixed amount as a delivery fee. After entering the desired amount, they can simply click “Submit” to successfully update their delivery fees.
Empower store management from anywhere with intuitive web interface
Delivery Fee - Fare Setup
In GoferDeliveryAll, stores/restaurants can set their own delivery fees. They have the option to choose between a flat fee and a distance-based fee. If the store/restaurant opts for the distance-based fee, the delivery charges will include pickup fare, drop fare, and distance fare. Stores/restaurants can enter the desired amounts and click “Submit” to successfully update their delivery fees.
Driver Setup
GoferDeliveryAll simplifies the process for stores/restaurants to add new delivery drivers to the platform. Store/restaurant owners can easily input details such as the delivery driver’s name, email, contact information, address, license, and other personal data for background verification. This ensures that only qualified delivery drivers are onboarded through proper background checks.
Driver Management
After adding new delivery drivers to the platform, stores/restaurants can manage each delivery driver’s vehicle. They can view and manage details such as the vehicle's name, documents, and status, along with its model and type. This enables stores/restaurants to add new vehicles and update existing ones efficiently.
Payout Preference
This feature allows stores/restaurants to choose their preferred payout methods to receive payments for each order. GoferDeliveryAll provides various payment gateways such as Paypal, Stripe, and Bank Transfer. Depending on the country where the store/restaurant is located, store/restaurant owners can set their preferred payout options.
Empower store management from anywhere with intuitive web interface
Offer Set Up
Stores/restaurants can create special offers for users who use their services. If the store/restaurant wants to add a new offer, they can create it easily by filling out the required details such as offer title, description, start and end date, and offer percentage in the "Add Offers" section. After entering these details, they simply click “Submit” to activate the offer. This helps stores/restaurants to attract customers and enhance their service offerings.
Offer Dashboard
On the offer page, stores/restaurants can access comprehensive information about offers on the platform. This includes the offer ID, offer title, offer’s start and end date, offer percentage, and its status, which they can manage by toggling the availability. This helps stores/restaurants manage their offers effectively.
GoferDeliveryAll Admin Panel
Empower Management Journey With GoferDeliveryAll Admin Panel
Driver onboarding
This feature allows admins to onboard new delivery drivers to the platform efficiently. Admins can enter delivery driver details such as name, email, contact information, address, licenses, and other personal details for background verification, ensuring only qualified drivers are added. Additionally, admins can use the manage documents feature to review and approve delivery driver documents for a smooth onboarding process.
Store Onboarding
This feature simplifies adding new stores to the all-in-one delivery platform. Admins can easily enter and verify essential store details, such as store name, contact details, services offered, delivery type, price ratings, currency type, the status of the store and its drivers, and other business information and legal documents. They can also confirm if safety measures are followed. Once a store is onboarded, admins can earn commissions from bookings made through the platform.
Manage Services
This feature allows admins to manage the platform's delivery service offerings efficiently. With this functionality, admins can add a delivery service by entering details such as Service name and description and uploading relevant images. They can also configure options, such as whether the service requires add-ons, receipt images, age verification, if it is food-related, and its availability status.
Manage Menu
This feature allows admins to create and customize menus for different restaurants listed on the GoferDeliveryAll app. Admins can organize menus by categories, add, edit, or remove items, and manage their availability. They can also add descriptions for menu items, upload images, set prices, and apply modifiers. This feature ensures that menus are always up-to-date and easy for users to browse.
Master your delivery operations with GoferDeliveryAll’s advanced admin panel.
Manage Order detail
The order details page allows admins to view comprehensive information about total orders, pending orders, payments, and commission fees. Admins can also access individual task details, including order ID, user name, store & delivery driver names, payment type, order details, delivery type and fee, ratings and comments, booking fee, store and delivery driver commission, total fees, order status, delivery details, and payout details. This helps admins manage all order details on the platform effectively.
Category Management
This feature allows admins to create, edit, and delete service categories. Admins can organize services into relevant groups by entering the product name, service type, and category status, as well as defining the top and most popular categories. This ensures that all delivery services are well-structured and categorized and makes it easier for users to navigate and find what they need.
Geo-Fencing
Geo-fencing enhances the platform by enabling it to operate in designated areas of choice. Admins can define the zones and manage service availability in different regions. The services are restricted to these areas; if they stray outside, the platform will prompt them to return. Furthermore, geo-fencing allows admins to customize delivery service pricing based on regions.
Fare Setup
Fare setup is a powerful tool for admins to manage pricing on the platform. It allows admins to set the booking fee, store/restaurant commission fee, delivery driver commission fee, and currency types. The fare type offers flexible options such as flat fees and distance-based rates, which can be easily customized.
Master your delivery operations with GoferDeliveryAll’s advanced admin panel.
Owe Amount Management
This feature enables admins to track outstanding payments or balances owed by delivery drivers/stores. Admins can view details such as delivery driver ID/name, order ID, total owed amount, paid amount, and remaining balance. This ensures accurate financial records and simplifies the process of monitoring pending payments.
Driver payout
With this option, admins can manage the delivery driver’s payouts smoothly. This shows clear data about the payout details of each driver in the platform, including the driver's ID/name, and payout amount. By efficiently seeing this, admins can complete the payout using the “Make Payout” option. Also, admins can set the payout schedule to occur on a daily or weekly basis.
Store Payout
With this option, admins can manage store payouts efficiently. It shows clear data about the payout details of each store in the platform, including store ID/name, total earnings, paid amount, and pending payout. Admins can easily process payouts using this data. They can also set the payout schedule on a daily or weekly basis.
Ratings and Reviews
Admins can view both user and delivery driver ratings in a single window. This feature allows the admin to see an overview of each store’s and driver’s performance based on user reviews and comments. Similarly, admins can also view the delivery driver's comments and reviews about the users.
Master your delivery operations with GoferDeliveryAll’s advanced admin panel.
GoferLaundry User Application
Get the Most Out of GoferLaundry: A Dive Into User App Features
Home Page
The Home Page is the central hub for users to access all essential laundry services easily. Users can browse through laundry stores and service categories effortlessly. They can quickly find the needed laundry service using the search bar or filter options. With its easy-to-navigate design, users can quickly locate and book services with minimal effort.
Browse Store
The Browse Store feature lets users explore all laundry stores available on the GoferLaundry platform. In this panel, users can search for specific stores, service categories like dry cleaning or instant wash, and even items based on their laundry needs. Also, detailed profiles of each store are provided, showcasing services offered, pricing, and ratings.
Choose Service
Users can select the laundry services they need from a variety of laundry stores available on the GoferLaundry platform. They can browse available services through different categories, such as dry cleaning, laundry, etc., Before confirming the booking, they can view details of each store. Here, users will find a “Most Popular” section with top-rated services and a “Brunch Menu” with a curated selection of offerings.
Your Basket
On the Basket page, users can easily manage their selected laundry services before checkout. While browsing stores, they can add needed services to their basket, review their choices, select the ASAP option for urgent requests, and adjust their orders as needed. The basket shows the total service cost, allowing users to choose their preferred payment method. Once everything is set, they can proceed to "place order."
Let your customers experience the seamless way of getting their laundry done.
Your Order
The Your Order panel is divided into two sections: Past Orders and Upcoming Orders. This layout allows users to easily track both their laundry service history and future bookings. In the Past Orders section, users can view completed orders, including details like service type, cost, and delivery report. The Upcoming Orders section provides an overview of scheduled services, where users can review order details and access receipts.
Track Your Order
The Tracking Feature in the GoferLaundry app offers users real-time updates on the laundry service provider's location and estimated arrival time. Users can monitor the provider's progress directly through the app. This feature informs users when their laundry will be picked up or delivered.
Rating and Review
In the GoferLaundry app, users can provide feedback on their recently completed laundry services. They can rate their experience with a simple 'like' or 'dislike' button and leave comments about the service provider or any noteworthy aspects of the service.
Let your customers experience the seamless way of getting their laundry done.
GoferLaundry Provider Application
Feature Spotlight: What Makes GoferLaundry’s Provider App Stand Out
Registration
To register as laundry delivery personnel, drivers need to fill out the online application form with their details, including their name, and contact information. Additionally, they have to upload the required documents (like a driver’s license and insurance) and verify their mobile number to complete the registration process. Once all details are submitted, app admins will review their application and notify the approval.
Delivery Request
The Delivery Request feature enables delivery partners to view and accept laundry delivery tasks. When a store sends a delivery request, a notification immediately appears on the driver’s mobile device. To accept the task, drivers must confirm the request before the timer runs out. If they are unable to take the job, they can simply select "Cancel" to decline the request.
En Route
When a driver accepts a delivery request, the En Route panel appears on their mobile device, showing their real-time location along with a navigation option. This feature guides drivers to both the store and the user's location, making it easy to complete laundry deliveries with accurate directions.
Earnings
The Earnings page gives drivers a clear breakdown of their income over a chosen time period, whether it's daily, weekly, or monthly. This feature makes it simple for drivers to track their financial progress and review their total earnings.
GoferLaundry empowers your providers to deliver laundry with efficiency and precision.
Completed and Pending Deliveries
With this feature, laundry delivery drivers will get a clear overview of their past and upcoming delivery tasks. Drivers can easily track completed deliveries and review the details of pending jobs. They can ensure the details of completed tasks and get prepared for the upcoming jobs. Plus, drivers also have the option to cancel upcoming deliveries.
Rating and Review
The Rating and Review feature enables drivers to provide ratings and feedback on their recently completed jobs. Drivers can rate their experience with a ‘like’ and ‘dislike’ button and leave comments about the user or any challenges faced while providing the service.
GoferLaundry empowers your providers to deliver laundry with efficiency and precision.
GoferLaundry Company Application
Discover the Essential Features of GoferLaundry’s User App
Registration
The Registration panel streamlines the onboarding for new laundry stores, making the sign-up process easy for owners to join the GoferLaundry platform. Store owners have to register using verified phone numbers and they have to submit essential details, including the store name, owner information, contact details, address, and service offerings. Legal documents are also required to complete this registration process successfully.
Manage Menu
Laundry stores can easily manage their service menus using this feature. They can create and modify a list of services offered at their convenience. If a store wishes to add a new menu, they can simply use the "Add Menu" option. Additionally, this feature allows stores to import their existing menus directly to the platform, making menu management seamless.
Offers
The Offers feature in the store panel empowers laundry stores to create and manage special offers tailored to their services. Store owners can design unique offers, such as discounts, buy-one-get-one-free deals, or seasonal specials. They can set specific percentage discounts and define the start and end dates for each promotion.
Payout
In the GoferLaundry app, store owners have access to a dedicated payout page where they can view their net earnings and the total number of completed orders. They can also select their preferred payout methods for receiving payments from each service booking. The app supports various payout options, including PayPal, Stripe, and Bank Transfer. Depending on the store's location, owners can add or edit their preferred payout methods and currencies.
Manage laundry orders and monitor the store’s performance all in one place.
Edit Availability Time
The GoferLaundry platform allows laundry store owners to specify their service availability hours. Store owners can set and modify their opening and closing hours for each day of the week. Changes made to availability are updated in real time on the platform.
GoferLaundry Admin Panel
Empowering GoferLaundry Experience: Unlocking Features of Admin Panel
Manage Provider
GoferLaundry makes service providers' onboarding process efficient. Platform administrators can complete onboarding by entering the provider’s essential details such as contact information, address, licenses, etc. for thorough background verification. Additionally, administrators must provide valid bank account details to proceed with payout processes.
Manage Store
The Add Store feature streamlines the onboarding process for new laundry stores on the platform. Administrators can effortlessly add stores by entering and verifying key details, including the store owner’s name, contact information, store name, and description. Once a store is successfully added, the admin can begin earning booking commissions from the store owners.
Manage Category
Administrators can easily add and manage categories for the laundry services offered on the platform. To create a new category, they simply provide a name, description, and image, and set its status. Additionally, they have the option to add translations for each category, making the platform more accessible to a wider audience.
Manage Fare
The Manage Fare dashboard gives administrators full control over pricing for all laundry services on the platform. Admins can set prices based on various factors like service location. They can also modify rates for services, and alter fare types. Additionally, the dashboard allows for updating currency codes, managing delivery fees, and adjusting commission fees for users, stores, and drivers.
Take full control of your business operations with GoferLaundry's powerful admin panel.
Geo-Fencing
Geo-fencing improves the platform by allowing it to operate within specific, designated areas chosen by the admins. In the GoferLaundry app, administrators can set service availability zones in different regions. Additionally, geo-fencing enables admins to modify pricing based on the region, offering more control over location-based pricing strategies.
Manage Order Details
In the Manage Order Details window, admins can view all the details of orders placed on the GoferLaundry platform. This includes information such as the order ID, user name, store name, payment method, subtotal, delivery type, tax, booking fee, store commission, total fare, user notes, and whether contactless delivery was requested.
Manage Owe Amount
The Manage Owe Amount feature empowers administrators to effectively monitor outstanding payments or balances owed by laundry companies. Admins can access detailed information about the amounts owed by each service provider associated with these companies. This feature makes it easy for admins to track pending payments, allowing them to manage finances more efficiently.
Manage Providers Payouts
The Payout Management feature enables administrators to streamline the payment process for service providers. The payout panel presents comprehensive details, including the provider's ID, name, payout amount, and the duration for which the payout has been pending. Admins can effortlessly monitor this information and initiate payments with the convenient "Make Payout" option.
Take full control of your business operations with GoferLaundry's powerful admin panel.
Store Payout Management
This allows administrators to manage store payouts with ease. It provides clear details of each store on the platform, including the store ID, name, payment methods, total earnings, total paid, and the number of days a payout has been pending. Additionally, they can create payouts by specifying any refunds or penalties for users, as well as payouts or penalties for stores and service providers.
Rating
On GoferLaundry’s Rating page, administrators can access ratings for both users and providers. This feature offers a clear overview of each provider's performance, based on user ratings and comments. Additionally, admins can quickly review provider ratings and feedback regarding users, facilitating a balanced assessment of both parties.
Take full control of your business operations with GoferLaundry's powerful admin panel.
GoferTow User Application
GoferTow User App Uncovered: Look The Features Inside
Home Page
The Home Page serves as the app's main interface, welcoming users with an overview of their current location and the available services in that area. This intuitive layout allows users to quickly access the services they need. It provides a spectacular experience right from the start.
Set Location
The Set Location feature enables users to effortlessly specify their pickup point for towing services. Users can easily set their location by choosing from multiple options, such as selecting their current GPS location, predefined home or work addresses, or manually pinpointing their exact location on an interactive map.
Choose Vehicle Types
In the “Choose Vehicle Type” window, users can choose the most suitable truck for their towing needs. When users request a towing service, they are presented with multiple truck options. Each is tailored to accommodate different types of cars and situations. Vehicle types typically include boom and flatbed trucks.
Request Job
The Request Job page is where users book a towing service with just a few taps. Upon selecting this option, users are prompted to enter essential details such as their current location and the desired drop-off point. They can specify particular requirements or vehicle types to ensure the service meets their needs. Once the information is submitted, users can quickly confirm their request.
Empower your customers to get quick access to reliable towing assistance at their fingertips.
Surge/Peak Pricing
Surge Pricing is a dynamic pricing feature that adjusts towing service rates based on real-time demand. During periods of high demand for towing services, such as peak hours, bad weather, or heavy traffic, surge pricing temporarily increases the cost of services. Users are notified in advance when surge pricing is active.
Payment
Users have the convenience of making payments through three options: cash, online payment, and wallet. With the cash option, payment is made directly to the driver at the end of the towing service. The online payment option allows users to pay in advance using their preferred method. Additionally, the wallet option enables users to store funds within the app for a quick settlement of their towing fees.
En Route
The En Route feature allows users to track the truck's location and see the estimated time of arrival (ETA) in real-time. Additionally, if they want to communicate with the driver, they can send a message directly from this page.
Past And Upcoming Bookings
This feature provides users with a comprehensive list of their previous and upcoming appointments, allowing them to effortlessly track completed services and review details of upcoming bookings. Users can easily cancel any scheduled appointments if necessary. By offering this overview, the feature keeps users informed about their service history and empowers them to manage their future services with ease.
Empower your customers to get quick access to reliable towing assistance at their fingertips.
Rate Your Ride
The “Rate Your Ride” option allows users to submit their ratings and provide feedback for the towing service. The panel displays a five-star rating system and a text box for comments. If they are not interested in giving feedback, they can simply “skip” it.
GoferTow Driver Application
A Gateway of Unmatched Driver App Features for Easy Access
Register
To register as a tow driver, drivers need to fill out the online application form with their personal details, including their name, contact information, and vehicle specifications. Additionally, they have to upload the required documents (like a driver’s license and insurance) to complete the verification process. Once all details are submitted, app admins will review their application and notify them upon approval.
Request Panel
When a user sends a request, this panel pops up on the driver’s mobile. It displays the pickup and drop-off addresses. Drivers can click on "vehicle details" to view information about the customer's vehicle. To proceed with the job, drivers must accept the request before the timer expires. Alternatively, they can choose to click “Cancel” to decline the request.
Heat Map
The Heatmap feature in the driver’s app visually highlights areas with high demand for towing services. Using the color-graded overlays, drivers can quickly pinpoint hotspots where they are more likely to receive service requests. This functionality enables drivers to optimize routes and boost their earnings by positioning themselves in regions with greater service demand.
En Route
After accepting a request, drivers can access the user's location through the Enroute Status panel, which displays the real-time location and offers navigation to the destination. If drivers face any challenges in locating the destination, they have the option to directly message the user for further guidance.
Equip your drivers' crew with this dedicated driver app that aids them in completing more jobs efficiently.
Job Details
The Job Details panel offers drivers a comprehensive overview of each job, organized into fundamental segments: total earnings, payment method, pickup and drop-off addresses, and a detailed breakdown of the fare. These details ensure that drivers have all the necessary information about each job at a glance.
Your Jobs
This panel is divided into two distinct sections: pending jobs and completed jobs. It allows drivers to view all relevant information about the pending and completed jobs in one convenient page. Each section shows essential job details, such as trip ID, job status, service map, and cost.
Total Earnings
The Total Earnings page provides drivers with a detailed outline of their earnings over a selected period—daily, weekly, or monthly. This feature allows drivers to easily monitor their financial progress, and review their income, helping them stay on top of their performance.
Rate Your Job
The “Rate Your Job” feature enables drivers to provide feedback on their recently completed jobs. After job completion, this feature shows up where drivers can rate their experience on a scale from 1 to 5 and leave comments about the user or any challenges faced while providing the service. If they prefer not to provide feedback, they can click "Skip" to bypass the rating process.
Equip your drivers' crew with this dedicated driver app that aids them in completing more jobs efficiently.
GoferTow Company Application
Aware of All-Range Features of Company App for Service Handling
Add Providers
Add providers panel enables companies to effortlessly onboard new service providers onto the platform. In the onboarding form, company owners can input provider details, such as name, contact information, password, addresses, licenses, and other personal data for background verification. This process ensures only qualified providers are onboarded through proper background checks.
Heat Map
The heat map is a feature for a towing company to identify areas where the demand for services is high. It highlights high-demand areas in different colors. Also, company admins can adjust the time frequency of the heat map to know the demand status.
Manage Request
Through this request management panel, company owners can oversee all the booking requests within the platform. It provides the complete details of each request, including the request ID, user name, booking time, job status, amount, payment mode, and payment status.
Manage Jobs Detail
On the job details page, the company can view detailed information about individual tasks on the platform. Job details include the service ID, user's and provider's names, admin earnings, and job/pickup location. Additionally, a specialized dashboard displays canceled jobs, providing information such as user service requests, provider names, and cancellation reasons.
Elevate towing companies' performance by enabling them to track fleets and services all in one place.
Manual Tow Dispatch
This feature enables companies to manually book tow services for customers who request them via phone or other offline methods. The company can enter customer details such as (name, phone number, email, and location), selecting the type of assistance needed, and choosing the appropriate vehicle for the service. Once this information is entered, the company can confirm the booking by either automatically assigning it to a service provider or scheduling it with a specific provider directly.
Manage Owe Amount
Manage owe amount displays the owed amount details for the company in the following structure: Company ID, company name, the owed amount for the provider, and the remaining owed amount. This display helps the company owners understand the complete information of the owed amount.
Manage Providers Payouts
With this payout management feature, the company owner can view the service providers' payouts. It shows the payout details of each provider, including the service provider's ID, name, and payout amount.
Rating
In the rating panel, company owners can view ratings and reviews for both users and service providers. This feature lets them monitor each provider's performance based on user ratings and comments. Similarly, owners can see provider ratings and comments about users, allowing for a balanced overview of both sides.
Elevate towing companies' performance by enabling them to track fleets and services all in one place.
GoferTow Admin Panel
Maximize Managing Experience With Key Features of Admin Panel
Add Company
Through this Add Company panel, admins can onboard new companies to the platform. They have to provide essential company details (name, VAT number, email, country code, and location) and upload legal documents. Once a company is added to the platform, admins can earn a commission from its bookings. Also, admins can view the list of companies on the platform with details. providers, email, and status.
Add Provider
Platform administrators can onboard new tow service providers efficiently by entering essential details such as name, contact information, address, and licenses for background verification. This process ensures that only qualified providers are added to the platform. Once the details are submitted, admins can use the “Manage Documents” feature to review the provider's documents and approve them for activation on the platform.
Manage Request
The manage job request feature provides administrators with a comprehensive interface to oversee all the booking requests within the platform. In this dashboard, admins can view essential details of each request, including the request ID, user name, request time, job status, amount, payment mode, and payment status.
Manual Booking
Manual Booking lets admins make bookings on their own for users who request services through phone calls or other offline methods. To make a manual booking, administrators have to enter customer details (country, name, phone number, email), select the type of assistance needed, and choose the appropriate vehicle for the service. Once this information is entered, the admin can confirm the booking by either automatically assigning it to a service provider or scheduling it with a specific provider directly.
Admin Panel is your powerful tool to handle business operations, drivers, and users effortlessly.
Geo-Fencing
Geo-fencing enhances the platform by allowing it to operate in designated areas of choice. Admins can set zones and control service availability in different regions. If tow drivers move outside these designated areas, the platform restricts services and prompts them to return. Additionally, geofencing enables admins to adjust pricing based on the specific region.
Heat Map
The heat map allows the admin to identify areas with high demand, enabling them to boost productivity in the zones with greater demand. The admin can manage the heatmap by defining a specific time frame to view the demand range for that location during that period. This insight allows towing services to optimize operations and improve performance at specified locations.
Manage Fare
The Manage Fare feature gives admins full control over the pricing for towing services on the platform. Admins can customize fares based on various factors such as location, vehicle type, base fare, per-kilometer rate, and loading time charges per minute. Additionally, they can set peak fares, adjust rates for day and night services, update currency codes, and manage commission fees for providers and users.
Manage Job Details
On this page, admins can access comprehensive information about individual tasks on the platform. Its details include the service ID, user’s and provider’s names, admin earnings, and job/pickup location. Additionally, a dedicated dashboard displays the list of canceled jobs, showing details like user service requests, provider/company names, and cancellation reasons. By tracking this data, admins can identify common causes for cancellations on the platform.
Admin Panel is your powerful tool to handle business operations, drivers, and users effortlessly.
Manage Company Payouts
Admins can manage the company payouts through this “manage company payout” panel. It precisely shows the payout details of each company in the platform, including company ID, name, payout amount, and the days of pending payout. By having the clear payout data in hand, administrators can efficiently complete the payout with the “Make Payout” option. Also, they can set the payout frequency on a daily/weekly basis.
Manage Providers Payouts
The Payout Management feature allows admins to efficiently manage service provider payments. The payout panel displays detailed information, including the provider's ID, name, payout amount, and the number of days the payout has been pending. Admins can easily track this information and complete payments using the "Make Payout" option. Additionally, they have the flexibility to set payout schedules, defining whether payments are made on a daily or weekly basis.
Manage Owe Amount
The Manage Owe Amount feature allows admins to track outstanding payments or balances owed by companies/providers. This panel is specifically designed for monitoring the owed amounts, and ensuring that financial records are accurate. It provides an easy way to keep an eye on pending payments.
Manage Rating
On the Rating page, admins can view both user and provider ratings. This feature provides an overview of each provider's performance based on user ratings and comments. Similarly, admins can also instantly see provider ratings and feedback about users, allowing for a balanced evaluation of both parties.
Admin Panel is your powerful tool to handle business operations, drivers, and users effortlessly.
GoferCart User Application
Navigate GoferCart: Unlocking Essential Features of User App
Home
The homepage enhances user navigation by showcasing key features such as the most popular stores, and those offering delivery in under 30 minutes. It also includes a search box and various categories for easier access.
Search
Users can utilize the search box to find items by entering a keyword. Below the search box, you'll see the top categories, showcasing the most popular ones on the platform. If users don't find their desired category in the top list, they can explore "more categories" to discover their items.
Add items
Users can let the grocery service know what they need by calling or sending messages. If there are any changes to the delivery, providers will contact the users. Once the user agrees to the changes, the providers can update the order and move to the proceed step. The provider will then prepare the items based on the user’s instructions, making the service more personalized and convenient.
Track Order
Using the track order feature, users can monitor the delivery provider's status in real-time, including an estimated arrival time and progress updates. They can also see deliveries on a live map, displaying the provider's current location for tracking their arrival.
Delight your customers with a seamless grocery shopping experience at their fingertips.
Past & Upcoming
This feature enables users to access a record of both past and upcoming appointments. They can conveniently track completed services and review details of future bookings. This helps them stay updated on their service history and effortlessly plan future appointments.
Checkout
This page offers an in-depth overview of all the details related to a delivery and store. It features a complete list of costs, including the subtotal and delivery fee, as well as a note box for any inquiries users may want to share with the store. Users can examine each element of the total fare to see how the final amount is determined.
Review
The review section allows users to share their experience with a store. They can give a thumbs up or thumbs down, write a few lines about their experience, and rate the store by giving stars from one to five. Once done, users can finalize their review by clicking 'done.'
Delight your customers with a seamless grocery shopping experience at their fingertips.
GoferCart Provider Application
Explore Innovative Features of GoferCart’s Provider App
Home Screen
Providers can view their ride requests and track their earnings. On the Home page, they can see incoming ride requests and toggle their availability status between online and offline. Additionally, tasks such as submitting license documents and other actions can be managed directly from the Home screen.
Register
Delivery providers can now effortlessly access the platform through this simple sign-in option. New providers can quickly register by entering their phone numbers or essential details. This registration feature allows delivery partners to utilize the platform's services and functionalities, helping them use the app easily.
En Route
This option enables the delivery provider to access the customer's location and navigate to the destination using Google Maps. It assures customers that the provider is on the correct route by offering real-time updates on the estimated arrival time.
Past And Completed Jobs
Providers can easily access their completed jobs and any pending tasks. They can check job details such as status, fare, and location. This information helps them efficiently manage and complete the requests in the future.
Enable drivers to excel with GoferCart’s powerful features for seamless order fulfillment.
Earnings
With this option, providers can track all the details of their earnings on the platform. They can view their income and breakdowns for each job. This feature helps delivery providers see what they have earned in a single day, keeping them updated about their financial performance.
Review
Delivery providers can share their service experiences on the platform by providing thumbs up or thumbs down and a brief description. This feedback helps the app identify areas for improvement and understand which ideas are most effective.
Enable drivers to excel with GoferCart’s powerful features for seamless order fulfillment.
GoferCart Company Application
Discover What GoferCart Has to Offer: A Feature Guide for Company
Registration
The platform requires the store to submit personal information such as name, email, phone number, country, mobile number, password, and city. Once this information is provided, it will be saved in the admin panel. To log in, they simply need to enter their number or email along with the password and proceed.
Manage Menu
The company can manage its menu list according to its needs. They can include items in the menu section by adding descriptions, images, and pricing. This helps the company easily update its menu and remove items that are out of stock. They also have an import option that enables them to bring in their delivery options from other platforms.
Edit Preparation time
The platform lets grocery store owners choose their service hours. They can easily set and change their opening and closing times for each day of the week. Any updates to their availability are shown in real time on the platform.
Payout Preference
This feature enables companies to select their preferred payout methods for receiving payments. The app supports flexible payment gateways like PayPal, Stripe, and bank transfers. Based on the company's location, the app allows business owners to configure payout options and currencies accordingly.
Optimize order management and maximize store performance with ease.
Offers
The company can create special offers for users who use their services. They can see the details of current offers, including the title, start date, percentage, and status, which they can manage by toggling the availability. If the admin wants to add a new offer, they can add it easily by filling out the required details in the "Add Offers" section.
GoferCart Admin Panell
GoferCart’s Admin Panel: A Feature-Rich Experience at Your Fingertips
Provider Onboarding
This feature makes it easy for admins to onboard new providers to the platform. Admins can quickly enter provider details like contact information, address, licenses, and personal details for background checks, ensuring only qualified providers are added. Plus, with the document management option, admins can review and approve provider documents.
Store Onboarding
This feature makes it easy to onboard new stores onto the platform. Admins can quickly add and confirm important details like the company name, type of business, store name, description, and email. After a store is added, the admin can start earning commissions on any bookings made through that store's panel.
Manage Order
The admin can easily track all orders placed on the platform through the "Manage Orders" option. Here, they can view details such as order ID, payment type, business type, customer name, store name, order status, pending orders, payments, and commission fees. To streamline the process, admins can filter orders by selecting a specific date range, allowing them to view orders within that chosen period.
Manage Category
The admin can view and manage the category feature. This includes access to names, service types, category status, business types, popularity, and creation dates. To add a new category, the admin can provide essential details such as the category name, description, image, business type, and service type to make it available to users.
Simplify grocery delivery management with GoferCart’s robust admin tools.
Geo-fencing
Geo-fencing allows your grocery service to concentrate on a designated area. This feature ensures that drivers operate only within the boundaries set by the admin. If they go outside these zones, the platform will alert them to head back. By focusing on a specific region, you can improve the overall efficiency of your operations.
Manage Fare
The Manage Fare dashboard allows administrators to control pricing for all grocery services on the platform. From this screen, admins can easily set prices based on factors like where the service is offered. They can also change rates for services and adjust fare types. Additionally, the dashboard lets them update currency codes, manage delivery fees, and adjust commission fees for users, stores, and drivers. This makes it a flexible and useful tool for managing service pricing.
Manage Owe Amount
The admin can easily keep track of the remaining balances owed by service providers or companies. In the Manage Owe Amount section, they can view important details like the company ID, provider's name, job IDs, the total amount owed, the amount paid, and the remaining balance. This allows the admin to efficiently manage the platform's financial transactions.
Manage Providers Payouts
This feature allows admins to handle provider payouts efficiently. It provides clear information about the provider's payout information, including their ID/name, payout amount, and the days of pending payout. With this overview, administrators can easily process payments using the “Make Payout” option. Also, admins can manage the payout pending days daily or weekly.
Simplify grocery delivery management with GoferCart’s robust admin tools.
Store Payout Management
Admins can use this feature to manage store payouts easily. It shows all the important details like store ID or name, payout amount, business type, service type, total earnings, amount paid, pending balance, and payout status. With this clear view, admins can finish payouts using the ‘Make Payout’ button. They can also set the payout period to be either weekly or daily.
Rating
Admins can view the reviews and ratings shared by the provider, user, and company on the platform. This includes detailed information such as job dates, provider names, user names, company names, and the ratings given on a scale of 1 to 5, along with comments.
Simplify grocery delivery management with GoferCart’s robust admin tools.
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